Frequently Asked Questions

Below are some common questions/problems people have concerning the site. If you don't find a solution here, please feel free to contact us.

How much does it cost?
Our news is free, and we encourage you to forward along the weekly newsletter to your colleagues.

How do I receive the weekly PDF newsletter?
When you register for the site you will be signed up for the weekly, which is sent on Fridays. If you wish to unsubscribe at any time, you may do so by clicking on the link at the bottom of the e-mail, however, you will still have access to the Web site.

If I sign up, will I be spammed?
No. We respect your privacy and we will never rent or sell your e-mail address to a third party.

I forgot my password?
Click on the forgotten password link and a new password will be sent to you.

Still can’t log on?
Send us a note via the contact us form. Please include the name you chose as your username. If you prefer, you may also call us for assistance (+1 212.966.0047).

The “Remember Me” button has amnesia:
Ok, so you clicked the “remember me” box in the log in panel, yet you have to enter your information each time you visit the site. Unfortunately, this is due to your firm’s or your computer’s security settings.

I know, I know…your computer remembers the password for The New York Times but not for FINalternatives. The reason for this is that system administrators regularly clean users' cookies (for security reasons) and The New York Times is in the white list, and FINalternatives isn't. Try sending a note to your system administrator asking them to add to the white list.

Other issues:
Well, thankfully we don’t know of any. We are always trying to improve the site, so if you have any suggestions, please feel free to contact us